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Human Rights & Labour Standards

HUMAN RIGHTS AND LABOUR STANDARDS

We uphold human rights as an integral obligation across our operations and throughout our value chain. This responsibility requires vigilant monitoring to identify potential human rights concerns and the implementation of effective processes to address and prevent violations.


           8.8

Stakeholder Groups Most Concerned

NGOs, Industry Groups and Local Communities; Government Agencies and Regulators; Consumers

Why It Is Important

Human rights stand at the core of our operations, extending beyond basic compliance to embody our fundamental principles. This commitment shapes our interactions across the value chain, with employees, contractors, suppliers and stakeholders, ensuring dignity and respect for all and reinforcing our position as a responsible brewer.

 

 

Our Approach


Our human rights management is governed by the Code of Ethics and Conduct, Human Rights Policy and Supplier Code of Conduct. In addition, our Speak Up Manual provides confidential channels for reporting violations. Our Human Rights and Labour Practices are aligned with global best practices, such as the UN Guiding Principles on Business and Human Rights. This enables our operations to uphold non-discrimination, zero tolerance for forced labour, child protection, freedom of association and collective bargaining, anti-harassment, fair working hours, competitive benefits and wages and a safe and healthy work environment. As a signatory of the UN Global Compact (UNGC), we affirm our dedication to upholding the Ten Principles, which define our support for human rights.

Progress/Achievements

In 2024, there were zero substantiated complaints concerning human rights violations reported in our operations and supply chain.

We made progress in strengthening our human rights practices through the following:

 

Enhancing Supplier Engagement

  • Successfully hosted our Supplier Day, engaging 64 suppliers from 25 companies to emphasise the importance of human rights compliance. The group discussions on human rights improved
    collaboration and allowed us the opportunity to share strategic goals and align on mutual objectives.

  • Enhanced supplier monitoring through Sedex membership adoption, a global data collection service that support supply chain sustainability.

Auditing Human Rights and Labour Practices


Carlsberg Group Internal Audit conducted a Human Rights audit across Carlsberg Malaysia to evaluate key policies, compliance measures and employee well-being initiatives. The audit received an overall Satisfactory rating, reflecting our commitment to upholding human rights principles and strengthening labour standards across our operations.

Strengthening Human and Labour Rights in the Workplace


Notable progress includes reinforcing human rights awareness through dedicated training sessions to deepen employees’ understanding and foster a fair, respectful workplace. Additionally, we strengthened engagement among shift employees through extra Town Hall sessions — creating a platform for open communication and ensuring they stay informed about workplace rights, benefits and company updates.

Key Focus Areas

  • Strengthening leadership and engagement by accelerating leadership development and fostering open communication through initiatives such as open forums and increased awareness of the Speak Up channel.
  • Fostering an inclusive and empowering workplace for brand promoters by mandating third-party brand promoter agencies to conduct briefings on Preventing Harassment and Bullying before brand the promoters commence work, ensuring a safe, respectful and supportive workplace for all.
  • Upholding a fair and competitive compensation approach by reviewing and refining remuneration frameworks periodically to ensure transparency and equity.
    Enhancing talent acquisition by integrating digital recruitment into our current process to ensure that hiring decisions are made based on merit.

Going Forward

We are expanding our monitoring systems, strengthening training programmes and deepening supplier engagement on responsible sourcing practices. These efforts reinforce our commitment to building a workplace culture that upholds fundamental human rights principles.