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Service Delivery Manager, Data & Report Platform

Email mycareers@carlsberg.asia for more info, or to submit your application

Responsible for managing the delivery of IT services related to data analytics, business intelligence (BI), and reporting platforms covering both Malaysia & Singapore.

Responsibilities:

Data Strategy

  • Collaborate closely with regional and global Data & Analytics teams to drive market D&A initiatives.
  • Lead and execute the data strategy at the market level 
    Analytics and Reporting:
  • Develop and manage analytics solutions that provide actionable insights to stakeholders.
  • Drive data-informed decision-making across the organization.

Data Governance

  • Embark and enforce group and region data governance policies and procedures.
  • Ensure data quality, security, and compliance with relevant regulations.

Platform Management

  • Oversee the design, implementation, and maintenance of the data platform.
  • Ensure the platform supports various data sources, including internal and external data sources.

Data Integration

  • Collaborate with cross-functional teams to integrate data from multiple sources.
  • Ensure data accuracy, consistency, and accessibility.

Project Management

  • Lead or participate in projects related to the rollout or enhancement of analytics and reporting platforms.
  • Coordinate with cross-functional teams to ensure timely delivery of project milestones.
  • Manage project risks, budgets, and timelines effectively.

Stakeholder Engagement

  • Work closely with commercial, supply chain, and finance teams to identify data needs.
  • Ensure alignment with business objectives.

Performance Monitoring

  • Monitor and report on the performance of the data platform.
  • Identify areas for enhancement and optimization.

Vendor Management

  • Manage relationships with external data vendors, ensuring they meet our standards and requirements

Requirements:

  • Bachelor’s degree in data science, Computer Science, Information Technology, or a related field.
  • 5+ years of experience in data management and analytics, with at least 2 years in a team lead role.
  • Experience in the FMCG, brewery or beverage industry is a plus.
  • Proven track record of successfully deliver Power BI reports or related reporting tools.
  • Proficiency in data warehousing, ETL processes, data model design, and data visualization tools (e.g., Power BI).
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
  • Ability to synthetize/simplify complex information
  • Strong understanding of current technology concepts, trends and capabilities
  • Ability to manage scope and expectations with business
  • Strong communication and interpersonal skills, be a good team player
  • Professional, passionate, innovative, self-motivated 
  • Excellent verbal and written communications skills in English. 

 

Job Details:

Workplace
Shah Alam, MY

Job type
Permanent

Part time / Full time
Full Time

Working Time
Monday - Thursday 8.15am to 5pm

Friday 8.15am to 4pm 

 

We regret to inform only shortlisted candidates will be notified.